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TERMS AND CONDITIONS

 

Scented Delicacies

23 rue lucien skin - 28500 VERT EN DROUAIS

Siret 81264322900014

Terms and conditions

General conditions of sale of the site www.les-gourmandises-parfumees.cms.webnode.fr

Article 1 - Price

The prices of our products are in euros - The prices are inclusive of all taxes, excluding sales outside the European Union and DOM-TOM, excluding sales free of VAT in accordance with article 293 B of the CGI; and excluding participation in processing and shipping costs.- In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Consider any customs duties or other taxes that may be payable in this case. - The website www.les-gourmandises-parfumees.cms.webnode.fr reserves the right to modify its prices at any time. However, orders already validated will not be affected by a price change. - The product becomes the property of the customer (only) after full payment of the price.

Article 2 - Ordering on the Internet: www.les-gourmandises-parfumees.cms.webnode.fr

For individuals with secure and confidential payment by PayPal and credit cards.

Article 3 - Approval

You declare that you have read and accepted these General Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these General Conditions of Sale. Unless proven otherwise, the data recorded by the site www.les-gourmandises-parfumees.cms.webnode.fr constitutes proof of all transactions made by the site www.les-gourmandises-parfumees.cms.webnode.fr and his clients.

Article 4 - Availability

Our product offers are valid as long as they are visible on the site, within the limits of available stocks. The website www.les-gourmandises-parfumees.cms.webnode.fr reserves the right to split shipments. Participation in processing and shipping costs will only be charged for a single shipment. In the event of a delay in shipment, an email will be sent to you to inform you of any consequences on the delivery deadline indicated to you. In case of late delivery, we will offer you a new delivery date by email. In any case, in accordance with the legal provisions, in the event of a delay in delivery of more than 10 days, you have the possibility of canceling your order within 60 working days. In this case, if you have received the product, after your cancellation, we will refund the product and the outgoing costs, upon receipt of the product by us, complete and in its original condition. You can contact Customer Service with any questions or problems. The Customer Service email address is: lesgourmandisesparfumees@gmail.com

Article 5 - Delivery

5.1 - General

The products are delivered to the delivery address that you indicated to us during the ordering process. On average, it takes 4-5 working days between your order and the receipt of the order at home (in the case of metropolitan France). Contractually, the time for preparation and availability to the sender of your order is a maximum of five working days (excluding weekends and public holidays) to which must be added the delivery times (such as: 48 hours by Colissimo in metropolitan France). You can consult your order tracking on the carrier's website (such as on www.coliposte.net) and contact Customer Service for any questions or in the event of a problem.

The Customer Service email address is: lesgourmandisesparfumees@gmail.com

5.2 - Reservations

You must notify the carrier and natacha.perez@orange.fr of any reservations about the product delivered (for example: damaged package, already opened, etc.). Depending on the cases defined in article 8 below, you can benefit from the exchange and refund conditions provided for in this article.

Article 6 - Security & Payment

6.1 - SecuringPayPal

allows you to pay directly without communicating your financial information on the Internet. PayPal automatically encrypts your confidential data using the best technologies available on the market.

6.2 - Payment

The settlement of your  

Article 7 - Satisfied or refunded 10 days - Right of withdrawal

7.1 - You have a period of 7 days from receipt of your products to exercise your right of withdrawal from the site www.les-gourmandises-parfumees.cms.webnode.fr without having to justify reasons or pay penalty.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) purchased and the shipping costs will be reimbursed; the return costs remain at your expense. Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be resold in new condition, and accompanied by a copy of the purchase invoice (for optimized management) .

7.3 - Return address

Please contact our Customer Service at the email address: Lesgourmandisesparfumees@gmail.com before any return.

The return address is Perfumed delicacies 23 rue Lucien Peau 28500 VERT EN DROUAIS

Article 8 - Product conformity

We undertake to refund or exchange products that appear to be defective, damaged or damaged or that do not correspond to your order. In this case, we thank you for agreeing to report it in detail in writing and to return the product(s) to us. The site www.les-gourmandises-parfumees.cms.webnode.fr will, at your option, exchange or refund the product(s). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.

In any case, you benefit from the legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force, in particular those specified in appendix 1.

The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 7.

Article 9 - Reimbursement

Refunds of products (reference articles 7 and 8) will be made as soon as possible and at the latest within 30 days following the date on which the right was exercised. The refund will be made by crediting the customer's bank account.

Article 10 - Customer service

For any information, questions or order or delivery problems, we are at your disposal at the email address: lesgourmandisesparfumees@gmail.com

Article 11 - Applicable law - Disputes

This agreement is subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 - Personal information

The information and data concerning you are necessary for the management of your order and for our commercial relations. They can be transmitted to the companies which contribute to these relations such as those in charge of the execution of the services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to allow us to improve and personalize the services we offer and the information we send you. In accordance with the data-processing law and freedoms of January 6, 1978, you have a right of access and of rectification and opposition to the personal data concerning you. All you have to do is write to us online at Customer Service, giving us your surname, first name, e-mail address and, if possible, your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the response must be sent. A response will then be sent to you within 2 months of receipt of the request.

The site www.les-gourmandises-parfumees.cms.webnode.fr undertakes to respect the charter of the profession of the Federation of distance selling companies

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